Photo : Université d’Ottawa, site de la Francophonie
Handbook of Innovative Practices
Handbook of Innovative Practices on the Integration of Social and Health Services in Official Languages in a Minority Context
The Handbook of Innovative Practices is a complementary resource to the Organizational and Community Resources Self-Assessment Tool for Active Offer and Social and Health Services Continuity. It presents users of the handbook with initiatives that are most often implemented at the local level. These initiatives respond to a need of the community and are perceived as innovative by the different actors involved in their implementation. The practices were identified, analyzed and ranked according to an evaluation framework developed by the Health Council of Canada. This framework allowed us to distinguish between emerging practices, promising practices and leading practices. Some of these practices have been suggested by the Société Santé en français and the provincial, territorial and regional Francophone health networks. We identified other practices in our own research and those of our partners, as well as from a preliminary review conducted in 2016 during the development of the self-assessment tool.
The presented practices were analyzed using rigorous criteria, they are unique, original and have introduced positive changes in organizations.
They could inspire health and social service providers to design appropriate measures for their own context and organization to improve the continuum of social and health services in the official language in a minority context.